Last updated: 17 June 2025
Privacy Policy
This Privacy Policy explains how Wibble N Wobble (“we”, “us”, “our”) uses your personal data when you visit wibblenwobble.com, buy merchandise, or contact us. We are based in Huddersfield, West Yorkshire, England, United Kingdom.
Who we are
Data controller: Wibble N Wobble
Email: help@wibblenwobble.com
Location: Huddersfield, West Yorkshire, England, UK
What data we collect
- Order & checkout data — name, email, delivery address, payment status (processed by Stripe; we do not store full card details).
- Contact data — email address when you contact us or join our notify list.
- Website usage — anonymised analytics (only if you accept analytics cookies), such as pages visited and device type.
- Basket data — items stored locally in your browser (localStorage) to remember your basket.
How we use your data
- To process and fulfil orders, including delivery or collection arrangements.
- To send order confirmations and respond to enquiries.
- To notify you about new collection launches (only if you sign up).
- To improve our website and understand how visitors use it (with consent).
- To comply with legal and tax obligations.
Legal bases (UK GDPR)
- Contract — processing necessary to fulfil your order.
- Legitimate interests — running our business, fraud prevention, and improving our site.
- Consent — analytics cookies and marketing emails (notify list).
- Legal obligation — record-keeping required by law.
Who we share data with
- Stripe — secure payment processing (Stripe Privacy Policy).
- Vercel — website hosting.
- Newsletter provider (if configured) — to manage notify-me signups.
- Delivery partners — name and address only, to deliver your order.
We do not sell your personal data.
Cookies & similar technologies
We use essential browser storage for your shopping basket. With your consent, we use Vercel Web Analytics to understand site traffic. You can change your choice at any time by clearing site data or contacting us. See our cookie banner on first visit.
How long we keep data
- Order records — up to 6 years (UK tax/accounting requirements).
- Marketing signups — until you unsubscribe or ask us to delete.
- Analytics — typically aggregated and retained per our analytics provider’s policy.
Your rights
Under UK data protection law you have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Withdraw consent (e.g. marketing emails).
- Data portability where applicable.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, email help@wibblenwobble.com.
International transfers
Some service providers (e.g. Stripe, Vercel) may process data outside the UK. Where this occurs, appropriate safeguards such as UK International Data Transfer Agreements or adequacy regulations apply.
Children
Our shop is not directed at children under 16. We do not knowingly collect data from children.
Changes
We may update this policy from time to time. The “last updated” date at the top will change accordingly.